Customer Assurance
7-Day Return & Replacement
Your complete satisfaction with our fresh botanical harvest is our highest priority.
Every Seedly purchase is protected by our 7-Day Hassle-Free Replacement Policy. If your package arrives damaged or you are unsatisfied with product freshness, we will make it right.
Eligible Conditions
- Product arrived damaged, leaking, or with a broken tamper seal during transit.
- Incorrect product or variant received compared to your confirmed order.
- Unsatisfactory aroma or quality defect reported within 7 days of package delivery.
How to Request a Replacement or Refund
Simply take a clear photo of the delivered items and share it with your order number via WhatsApp at +92 300 1234567 or email care@seedly.pk. Our team will review within 24 hours and arrange a prompt replacement or refund.
Refund Processing
Approved refunds will be credited directly to your JazzCash, Easypaisa, or designated Pakistani bank account within 2–3 business days.